Effective Date: 2 September 2025
Website: www.themarragrouplondon.com

The Marra Group London ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, www.themarragrouplondon.com (the "Site").

We are a private wellbeing consultancy based in London, United Kingdom. We offer information and services related to emotional and psychological wellbeing.

We may collect and process the following types of personal data:

• Identity Data: Name, title.
   
• Contact Data: Email address, phone number (if submitted).
   
• Technical Data: IP address, browser type and version, time zone setting, location, operating system, and platform.
   
• Usage Data: Information about how you use our Site (e.g., pages visited, time spent).
   

We do not collect sensitive personal data through the website unless voluntarily submitted via direct communication (e.g., via contact forms or email).

We collect data in the following ways:

• Direct interactions: When you fill out a contact form or email us directly.
   
• Automated technologies: Through cookies and similar tracking technologies (e.g., Google Analytics).
   

We use your data to:

• Respond to enquiries and messages.
   
• Improve our website and services.
   
• Maintain security and prevent misuse.
   
• Comply with legal obligations.
   

We do not use your personal data for automated decision-making or profiling.

Under the UK General Data Protection Regulation (UK GDPR), our lawful bases for collecting and processing personal information include:

• Consent – when you voluntarily submit data via forms or email.
   
• Legitimate interests – to operate and improve our website and services.
   
• Legal obligation – to comply with applicable laws.
   

We do not sell or rent your personal information.
We may share data with trusted third-party service providers such as:

• Website hosting and email providers.
   
• Analytics providers like Google Analytics (data anonymized where possible).
   
• Legal and regulatory authorities when required by law.
   

All third parties are required to handle your data in accordance with applicable data protection laws.

Given the global nature of the internet, data may be transferred outside the UK or EEA. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or data protection agreements.

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

Under the UK GDPR and EU GDPR, you have the right to:

• Access your personal data.
   
• Request correction of inaccurate data.
   
• Request erasure of your data.
   
• Object to or restrict processing.
   
• Withdraw consent at any time.
   
• Lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk
   

Our Site uses cookies to improve user experience and analyse site traffic. You can control cookies through your browser settings. For more details, please see our Cookie Policy (if applicable).

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies.

We implement appropriate technical and organisational measures to protect your data. However, please note that no method of internet transmission or storage is completely secure.

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.

If you have any questions about this Privacy Policy or how we handle your data, please contact:

The Marra Group London
Email: lauren@themarragrouplondon.com
Location: London, United Kingdom